Courageous Conversations
Course Duration: 90 Minutes
Target Audience:
Aimed at leaders, and others, who wish to refine their communication skills, especially when dealing with a difficult situation.
Course Objectives:
Prepare yourself to face difficult conversations with courage and confidence. Discover how to master
your emotions and stay in control.
The greatest barrier to any success is fear; of the unknown, of failure or of conflict. In some
conversations we can face all these fears at once and finding the courage to start that communication
can be testing.
This Workout takes on the challenge of generating open and honest dialogue. Not only this, but these
kinds of conversations can take us to new and unchartered territories. Honesty opens doors.
These types of conversation are especially important during times of change or following the delivery of
(often unwelcome) information.
By discovering how we can deliver messages in a way that feels positive, we will be less likely to avoid
them in the future. And having the conversations is often half the battle. The skills in this Workout will
help us and our teams get everything out in the open. From there, we can begin to move towards
resolution or solution.