Managing Virtual Teams
Course Duration: One Hour
Target Audience:
This course is aimed at managers who wish to learn how to manage virtual teams more effectively.
Course Objectives:
In this session you will learn best practices on managing virtual teams. Highlighting the types of challenges that you will encounter and tactics you can engage to manage these challenges.
Course Outline:
Introduction
Communication Plan
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How will the team interact and how often?
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Formal and informal communication
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Which collaboration tools will be used?
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What needs to be communicated?
Meeting Logistics
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Location of meetings
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What tools will be used?
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Are time-zones to be considered?
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Which regional holidays to be incorporated?
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Cultural etiquette and introductions
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Setting the agenda and encouraging engagement
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Creating clear lines of communication
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Establishing clear focus and objectives
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The pace of the conversation
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Clarity of voice
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Clarity of video and appropriate dress
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Engagement, energy and being present
Operating Agreement
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How to work together on a daily basis?
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How to deal with risks and issues?
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Holiday tracking
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Project task updates
Manager Tasks
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Creating a virtual personality and presence
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Hosting virtual meetings
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Setting up informal virtual sessions