Outlook: Getting the Best from Microsoft Outlook
Course Duration: 90 Minutes
Target Audience:
Anyone who has difficulty managing their time, emails, appointments, and tasks and who would like to use Microsoft Outlook as a planning tool. A basic knowledge of Microsoft Outlook prior to the course is assumed.
Course Objectives:
To improve time management through efficient use of the MS Outlook features. Using Microsoft Outlook, participants will be equipped with strategies to beat the email bulge, manage projects and work in a collaborative environment.
Course Outline:
Course Introduction
Effective Communications Using Email
Composing and Email with a Purpose (P.A.S.S. Model)
Essential Features Revisited
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Sending, To, Cc, and Bcc
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Forwarding
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Replying vs. Replying to All
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Sharing Documents Online vs. Attaching Documents
More Advanced Outlook Features
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Creating Quicksteps
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Using Flags and Reminders
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Implementing Categories
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Categorising Contacts
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Modifying Sending Options
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Voting to Collect Information
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Changing Other Outlook Settings