Work Smarter with Microsoft Outlook Overview
Course Duration: 90 Minutes
Target Audience:
Anyone who has difficulty managing their time, emails, appointments, and tasks and who would like to use Microsoft Outlook as a planning tool. A basic knowledge of Microsoft Outlook prior to the course is assumed.
Course Objectives:
This session is for anyone who wants to work smarter and improve their effectiveness in the workplace. A basic knowledge of Microsoft Outlook prior to the course is assumed. The session will provide skills, tips and motivation for participants to:
(1) Improve their effectiveness in the workplace either for office or remote staff by working smarter
(2) Manage their time on emails through efficient use of Outlook tools and techniques.
Course Outline:
Course Introduction
How to Use Outlook to Save Time
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Using Outlook Today in the Morning
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Using Outlook Today in the Evening
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Categorising Emails Received
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Setting Expectations and Agreeing Response Times
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Controlling the Amount of Time Spent on Emails
Microsoft Outlook Smart Tools
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Creating Quick Parts
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Using Advanced Search
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Setting Up Quick Steps and Automatic Mail Rules
Smart Planning with Outlook
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Interaction with Calendar and Follow Up-Flags
Working Effectively as a Team
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Handling Group Mailboxes
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Reducing the Number of Team Emails
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Improving the Clarity of Message and Action Items
Smart Use of Time in Today’s Busy Workplace
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Overview of Key Strategies for Clarity and Prioritisation
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Identifying Time Wasters
Setting Priorities
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Individual Priorities
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Team Priorities
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How to Stay on Track as Priorities Change
Planning Ahead
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Thinking Strategically
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Making Plans to Get Important Things Done
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Managing the “Business as Usual” Tasks
Optimising Your Schedule
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Setting Weekly and Daily Priorities
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Protecting Time for Important Work
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Identifying Distractions