Work Smarter with Microsoft Outlook
Microsoft Outlook Course Duration: One Day
Target Audience:
Anyone who has difficulty managing their time, emails, appointments, and tasks and who would like to use Microsoft Outlook as a planning tool. A basic knowledge of Microsoft Outlook prior to the course is assumed.
Course Objectives:
To improve time management through efficient use of the MS Outlook features. Using Microsoft Outlook, participants will be equipped with strategies to beat the email bulge, manage projects and work in a collaborative environment.
Course Outline:
Effective Communications Using Email
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Composing email with purpose (P.A.S.S. model)
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Voting to collect information
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Essential features revisited:
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• To, Cc, Bcc
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• Using flags and reminders
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• Implementing Categories
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• Sharing vs. attaching documents
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• Routing documents
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• Sending Options
Handling Information Overload
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The Information Workflow model
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Set-up a reference system
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Managing action: Do, Defer, Delete?
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Opening and saving attachments
Time Saving Features
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The Rules Wizard
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Searching and Filtering Messages
Objective-Centred Action Planning
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Tasks – create / defer / review / plan
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Create tasks from email and other items
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Task views
Categories – Setting Master Lists
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Meaningful Objectives
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Supporting Projects
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Strategic Next Actions
Planning the Day, Week, Month, Year
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Meeting requests
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Sharing Calendars
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Remember the holidays!
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Set calendar to only your working hours, days
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Group Calendars
Contacts
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Creating Contacts
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Using Contacts in Email Messages
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Searching for Contacts
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Adding Pictures to Contacts
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Categorising Contacts
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Using Contacts with MS Word for a personalised e-Shot
Outlook Preferences
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Customise your Alert Settings
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Change default font
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Customise your Auto-Signature
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Auto Spell Check
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Customising views – Inbox / Sent Items / Folders
Mailbox Management
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Clearing the Inbox & Sent items
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Check Mailbox size
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Archiving your Mailbox
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Using Personal Folders
Outlook Today
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Tasks you should do;
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Each morning
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Each evening
Delegation
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Delegation of your Inbox, Calendar, Tasks and Contacts
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Specifying Access rights and levels
Discussion and Question Time
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