Outlook: Getting the Best from Microsoft Outlook
Course Duration: 90 Minutes
Target Audience:
Anyone who has difficulty managing their time, emails, appointments, and tasks and who would like to use Microsoft Outlook as a planning tool. A basic knowledge of Microsoft Outlook prior to the course is assumed.
Course Objectives:
To improve time management through efficient use of the MS Outlook features. Using Microsoft Outlook, participants will be equipped with strategies to beat the email bulge, manage projects and work in a collaborative environment.
Course Outline:
Course Introduction
Effective Communications Using Email
Composing and Email with a Purpose (P.A.S.S. Model)
Essential Features Revisited
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Sending, To, Cc, and Bcc
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Forwarding
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Replying vs. Replying to All
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Sharing Documents Online vs. Attaching Documents
More Advanced Outlook Features
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Creating Quicksteps
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Using Flags and Reminders
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Implementing Categories
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Categorising Contacts
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Modifying Sending Options
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Voting to Collect Information
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Changing Other Outlook Settings
Discussion and Question Time
Please contact us today if you have any questions about our Microsoft Courses. We offer both classroom and virtual training options. Contact us at +353 1 279 0020 or Email us at sales@olas.ie